Crucial Conversations: Tools for talking when stakes are high.
Crucial Conversations: Tools for talking when stakes are high. Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
Discover how to communicate best when it matters most. “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”- Mark Victor Hansen, cocreator, #1 New York Times, bestselling series Chicken Soup for the soul “This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired.”- From the foreward by Stephen R. Covey, author of the The 7 Habits of Highly Effective People Crucial Conversations gives you the tools to handle life’s most difficult and important conversations. You’ll learn how to:
- Prepare for high stakes situations
- Transform anger and hurt feelings into powerful diaglogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive.
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