The Five Dysfunctions of a Team: A Leadership Fable. Patrick Lencioni
The Five Dysfunctions of a Team: A Leadership Fable. Patrick Lencioni
Praise for Patrick Lencioni
“A gripping analysis of what makes teams work effectively. This fine work is a must-read for any leader that has come to grips with the fact that no one makes progress – much less succeeds – alone.” – James H. Amos Jr., President and CEO, Mail Boxes Etc. “Every manager and executive will recognize themselves somewhere in this book. Lencioni distills the problems that keep even the most talented teams from realizing their full potential. Even more important, he shows – in prose that is crisp, clear, and fun to read – how to solve them.” – Geoffrey A. Moore, chairman, The Chasm Group; author, Crossing the Chasm, Inside the Tornado, and Living on the Fault Line
Introduction
Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.A friend of mine, the founder of a company that grew to a billion dollars in annual revenue, best expressed the power of teamwork when he once told me, “If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.” Whenever I repeat that adage to a group of leaders, they immediately nod their heads, but in a desperate sort of way. They seem to grasp the truth of it while simultaneously surrendering to the impossibility of actually making it happen.And that is where the rarity of teamwork comes into play. For all the attention that it has received over the years from scholars, coaches, teachers, and the media, teamwork is as elusive as it has ever been within most organizations. The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional.
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